Privacy Policy
Introduction
GOLEM Integrated Microelectronics Solutions GmbH, Austria (or alternatively "we," "us," "our company") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Personal data processing
We ensure confidentiality of the personal data provided by users and its automated processing in accordance with current legislation on personal data protection, including the EU General Data Protection Regulation (GDPR), as well as all other applicable regulations on this matter.
Personal data collected is automatically processed and incorporated into the corresponding automated files for the purpose of effectively maintaining the established relationship between the parties, as well as managing, administering and rendering the services.
Information you publish or upload to our website may be read, copied, used and redistributed by people you know or by people you do not know. Use care when disclosing personal or sensitive information which may identify you or anyone else.
We will not use your personal data for any purpose other than those mentioned in this Policy, unless we give you prior notice on the Website allowing reasonable time to exercise your right to object to the collection of personal data.
This Website is not intended for children, and we do not knowingly collect data relating to children. Use of our website is not permitted for users under the minimum age of 16 years.
Contact information
The web service is offered by GOLEM Integrated Microelectronics Solutions GmbH, registered in Vienna, Austria, which is the primary controller and responsible for your personal data.
We have appointed a data privacy manager who is responsible for overseeing questions relating to this Privacy Policy. If you have any questions, including any requests to exercise your legal rights, please contact the data privacy manager using the contact information below.
| Data Protection Enquiries | [email protected] |
| Postal address | Hausfeldstraße 22/1/7, 1220 Vienna, Austria |
| Commercial Register (Firmenbuch) no. | FN 68378g |
| VAT ID (UID-Nummer) | ATU16848106 |
Our website is hosted in the European Union.
Data that we collect about you
The site's aim is to inform visitors about our activities and team. We obtain your personal data when you decide to write to us using the contact form or email, which allows us to identify you and provide the necessary information in response.
We may collect, use, store and transfer different kinds of personal information that you provide or upload through our Services, such as Identity Data, Contact Data, Profile Data and Transaction Data. We do not offer personal accounts, but we may store other data such as support messages, alerts, timestamps and other metadata related to your communications, documents, or collaboration activities.
- Identity Data includes first name, last name, username or similar identifier, title and, if applicable, your organisation, team and the fields of information held under your account profile.
- Contact Data includes email address, billing address and telephone number, if applicable.
- Profile Data may include information you provide in your communications, such as your username, role, biography, expertise (or skill set) and industry tags, activity points accrued through platform activities, your preferences, fields of information held under your account profile, purchases or orders (if applicable), your interests, feedback and survey responses.
- Technical Data includes your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website, products and services, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products viewed or searched for, page response times, download errors, length of visit to certain pages and page interaction information (such as scrolling, clicks and mouse-overs).
Technical and Usage Data are collected automatically with the aid of browser cookies and similar tracking technologies — see the Use of cookies section below for how and when this data is collected, and how you can control it.
We do not collect any special categories of personal data about you (such as race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health data, or genetic or biometric data), nor do we collect information about criminal convictions or offences.
How we use your data
The information you provide to us, or that we collect from you or third parties, is used for the purposes described in this Privacy Policy or otherwise disclosed to you in connection with the Services. Such uses may include:
- Operating and improving the Services;
- Providing and delivering the products and services you request, processing transactions, and sending related information, including confirmations and invoices;
- Sending you assistance materials, including instructions for specific product features or video tutorials, based on your usage of the Services;
- Sending you product update materials, including promotional information about new products, features, enhancements, special offers and other events of interest (only where you have consented, or as otherwise permitted by law);
- Sending you usage/collaboration notices, security alerts, and support or administrative messages;
- Responding to your comments, questions and requests, and providing customer service;
- Monitoring and evaluating activity trends and usage patterns in connection with the Services;
- Personalising the Services.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. As a general rule:
- Contact form / email enquiries: retained for up to 12 months after the last contact, unless a longer period is required to establish, exercise or defend legal claims, or unless you request earlier deletion.
- Technical/Usage Data collected via cookies and analytics: retained according to the retention periods set out in the cookie settings referenced in the Use of cookies section (typically no longer than 14 months).
- Data we are legally required to keep (e.g., for accounting or tax purposes): retained for the statutory period required under Austrian/EU law.
You may request deletion of your personal data at any time, subject to the legal retention obligations described above.
Legal basis for collecting and using your personal information
We process your personal data on the following legal bases under Art. 6 GDPR:
- Performance of a contract — to fulfil our commitments to you under our Terms of Service or other agreements;
- Legal obligation — to comply with applicable legal or regulatory requirements;
- Legitimate interests — to provide, secure and improve the Services, to measure and improve the effectiveness of our communications, to understand user engagement, and to prevent misuse of the Services, provided these interests are not overridden by your rights and freedoms;
- Consent — where you have given us your consent, for example for non-essential cookies or promotional communications; you may withdraw this consent at any time (see Use of cookies below).
Third-party data disclosure and international transfers
We do not sell your personal information to anyone.
By using our website, your personal data may be disclosed in limited circumstances to our service providers and collaborators (for example, hosting providers or analytics providers) so that they can provide services on our behalf.
All such third parties are contractually required to maintain the confidentiality, security and integrity of the personal information they obtain from us, and — unless we notify you otherwise and provide an opportunity to opt out — they will not use your personal information for any purpose other than as described in this Privacy Policy.
Where any of our service providers are located outside the European Economic Area (EEA), we ensure an adequate level of protection for your data, for example through the European Commission's Standard Contractual Clauses (SCCs), an adequacy decision, or another legally recognised transfer mechanism. You can request further information about these safeguards by contacting our data privacy manager.
Commercial communications
We may use your Identity, Contact, Profile, Technical and Usage Data to form a view of what we think you may want or need, or what may be of interest to you, in order to decide which products, services and offers may be relevant to you.
You may opt out of receiving promotional and assistance e-mails from us at any time, for example by using the unsubscribe link included in such communications or by contacting us directly. If you opt out of promotional or assistance messages, we may still send you other messages, such as those about your account or required legal notices.
Security measures
We take all reasonable steps to ensure that your data is available only to you and to protect it from loss, misuse, unauthorised access, disclosure, alteration and destruction.
Notwithstanding the foregoing, transmission of information over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data while in transit to our website, and any transmission is at your own risk. Once we have received your information, we use appropriate procedures and security features to prevent unauthorised access to your personal data.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your legal rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you;
- Rectification of inaccurate or incomplete data;
- Erasure ("right to be forgotten") of your data, subject to legal retention requirements;
- Restriction of processing in certain circumstances;
- Data portability — to receive your data in a structured, commonly used, machine-readable format;
- Object to processing based on legitimate interests or for direct marketing purposes;
- Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
You may exercise these rights by sending a written communication to our official contacts listed above. You will not have to pay a fee to access your personal data or to exercise any of these rights, unless your request is manifestly unfounded or excessive.
We may need to request specific information from you to confirm your identity and ensure your right to access your personal data (or exercise any other right). This is a security measure to ensure personal data is not disclosed to anyone who has no right to receive it. We may also contact you for further information to speed up our response.
As we do not maintain personal accounts for visitors, the only personal information we generally hold is what you send us via the contact form or email. This can be deleted at any time upon your request sent by email. We may request confirmation of such a request and may continue to retain some information afterwards where reasonably required to comply with legal obligations or for our legitimate business interests.
Use of cookies
Cookies are small text files placed on your computer or mobile device by websites you visit. They are used by most modern websites to enable functionality, to help the site work more efficiently, or to provide the site owner with information about how the site is used.
We use the following categories of cookies:
- Strictly necessary cookies — required for the website to function (e.g., security, load balancing). These do not require your consent and cannot be switched off.
- Analytics/performance cookies (e.g., Google Analytics) — help us understand how visitors interact with the website by collecting and reporting information anonymously. These are not strictly necessary and are only set with your consent.
- Functionality cookies — remember choices you make to improve your experience. Only set with your consent where they are not strictly necessary.
Consent: Where cookies are not strictly necessary, we will ask for your explicit, informed consent via a cookie banner before any such cookies are placed on your device. You can accept or decline non-essential cookies, and you can change your preferences at any time via the cookie settings link in the website footer. Continuing to browse the site does not, by itself, constitute consent to non-essential cookies.
Google Analytics cookies collect anonymised statistics about how visitors use the website. Where Google Analytics data may be transferred outside the EEA (including to the United States), such transfers are subject to appropriate safeguards as described in the Third-party data disclosure and international transfers section above.
You can also control cookies through your browser settings. Most browsers allow you to refuse or delete cookies; however, if you do so, some features of this site — and many other sites — may not work as expected.
© 2026 Golem.at Integrated Microelectronics Solutions GmbH.
Vienna, Austria, Reg. FN68378g; VIES: ATU16848106.
Contact: [email protected]