Privacy Policy

Updated: 24.12.2023

Introduction

GOLEM Integrated Microelectronics Solutions GMBH, Austria (or alternatively we, us, our company) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Personal data processing

We ensure confidentiality of the personal data provided by the users and its automated processing in accordance with current legislation on personal data protection, as well as all other applicable regulations on this matter.

Personal data collected will be automatically processed and incorporated into the corresponding automated files with the purpose of effective maintaining the established relationship between the parties, as well as managing, administrating and rendering the services.

Information you publish or upload to our web site may be read, copied, used and redistributed by people you know or by people you do not know. Use care when disclosing personal or sensitive information which may identify you or anyone else.

We will not use your personal data for any other purpose than those mentioned before, unless previous notice in the Website is given to the users allowing reasonable time to exercise their right to oppose the collection of personal data.

This Website is not intended for children and we do not knowingly collect data relating to children. The use of our website is not allowed for users under the minimum age of 16 years.

Contact information

The web service is offered by GOLEM Integrated Microelectronics Solutions GMBH, registered in Vienna, Austria, which is the primary controller and responsible for your personal data.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions, including any requests to exercise your legal rights, please contact the data privacy manager using the contact information provided below.

  • Data privacy manager
  • E-mail address: info@golem.at
  • Postal address: Hausfeldstr.22/1/7, 1220 Vienna, Austria  

Users are expressly informed that our website is hosted in European Union.

Data that we collect about you

The site aim is to inform the visitors about our activities and team. We obtain your personal data when you decide to write to us by using the contact form or email, that allows us to to identify you and provide necessary information in response.

We may collect, use, store and transfer different kinds of personal information that you provide or upload by using our Services, such as Identity Data, Contact Data, Profile Data and Transaction Data. We do not offer other services such as personal accounts but may store other data like support messages, alerts, timestamps and other metadata related to your communications, your documents, or your collaboration activities.

Identity Data includes first name, last name, username or similar identifier, title, and if applicable, your organisation and team and the fields of information as held under your account profile;

Contact Data includes email address, billing address and telephone numbers, if applicable;

Profile Data may include information that you provide to us in your communications such as your username, your role, biography, expertise (or skill set) and industry tags, activity points accrued through performing platform activities, your preferences, fields of information held under your account profile and if applicable purchases or orders made by you, your interests, feedback and survey responses and activity points gained through performing platform tasks;

Our system (aided by the use of browser cookies) may automatically record certain information about your use of our Website, such as Technical Data and Usage Data. We may use analytics services and software provided by third parties to help us understand how users access and use the Services. These tools and services place browser cookies, tracking pixels, or related technology on our Services to enable them to track Usage Data.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;

Usage Data includes information about how you use our website, products and services, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visit to certain pages and page interaction information (such as scrolling, clicks and mouse-overs, etc);

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How we use your data

The information that you provided to us or that we collected from you or third parties is used for the purposes described in this Privacy Policy or otherwise disclosed to you in connection with the Services. Such uses may include for example:

  • Operate and improve the Services;
  • Provide and deliver the products and services you request, process transactions, and send you related information, including confirmations and invoices;
  • Send you assistance materials, including instructions for specific product features or video tutorials, based on your usage pattern of the Services;
  • Send you product update materials, including promotional information about new products and product features, enhancements, special offers, and other events of interest;
  • Send you usage collaboration notices, security alerts, and support or administrative messages;
  • Respond to your comments, questions and requests, and provide customer service;
  • Monitor and evaluate activity trends and usage patterns in connection with the Services;
  • Personalize the Services.

Your personal data will be retained until you actively exercise your rights to delete them as listed below, or your account is terminated. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Legal purposes for collecting and using your personal information

  • We may be obliged to use your personal information to fulfill our commitments to you under our Terms of Service or other agreements with you and for compliance with any legal obligations;
  • To provide and update the Services, to improve the Services so that we can offer you an even better user experience, to safeguard the Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with the Services, and to personalize your experience;
  • Because you have given us your consent.

Third party data disclosure

We do not sell your personal information to anyone.

However, by accepting this Privacy Policy you consent that your personal data may be disclosed in limited circumstances to our collaborators in order for them to provide you services related to those offered by us.

All these third parties have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us. Unless we notify you otherwise and provide you with an opportunity to opt out, they will not use your personal information for any purpose other than as described in this Privacy Policy.

Commercial communications

We may use your Identity, Contact, Profile, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

You may opt out of receiving promotional and assistance e-mails from us at any time. If you opt out of promotional or assistance messages, we may still send you other messages, like those about your account and legal notices.

Security measures

We undertake all reasonable steps to ensure that your data remains available to you only and to protect it from loss, misuse, and unauthorized access, disclosure, alteration and destruction.

Notwithstanding the foregoing, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data whilst in transit to our website and so any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access to your personal data.

We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your legal rights

You may exercise your rights of Access, Rectification, Transfer, Cancelation and Objection on the terms legally provided for such purpose by sending a written communication addressed to our official contacts.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

As we do not keep personal accounts by our visitors, there is no personal information stored beside those which you could send by using the contact form of email (same function). It can be deleted at any time upon your request sent by email. Please keep in mind that we may request confirmation of such request and may continue to retain some of your information afterwards when that information is reasonably required to comply with legal obligations or reasonably needed for our legitimate business interests.

Use of cookies

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are used by most modern websites to enable functionality, to help the site work more efficiently, or to provide information about the use of the site to the owners.

We may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the site, you are agreeing to our use of cookies.

The cookies used by Google Analytics analyze statistics and, anonymously, the use that users may make of the website. These cookies do not contain any personal information about you, and do not hold any information about which sites you visited before you came here. We use only strictly necessary, performance and functionality cookies.

If your browser is set to accept cookies, and you continue to use the site, we will take that to mean that you accept our use of cookies. You can set your browser not to accept cookies, but some features of this site, and many other sites, may not work as you would expect.